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Chapter III

Good to know.

Before you order, the questions people ask us most often. Short and clear.

  • Free shipping to DE & AT
  • 5-14 business days
  • from €29.99
How long does shipping take?+
After you order, your T-shirt is produced individually for you. Production takes about 3 to 8 business days, shipping to the USA and the United Kingdom another 2 to 6 business days. In total about 5 to 14 business days. Other countries take longer; checkout shows the exact time before you pay.
What does designing cost me?+
Nothing. You only pay when you order. Graphic shirt from €29.99 (the premium cotton option from €36.99, selectable on the design page), All-over shirt €39.99. Surcharges for large sizes and extra prints are listed on the product page.
How is the print, does it last?+
Graphic shirts come with precise direct print (Direct-to-Garment). The all-over shirt is sublimated, the color bonds with the polyester fiber and becomes part of the fabric. Wash at 30°, inside out, no tumble dryer.
Can I return it?+
Designs from the Gallery you can return within 14 days without giving reasons. But if you described your design yourself, for example with your own slogan or a dedication, the piece is made to your specifications and excluded from the right of withdrawal (Section 312g (2) No. 1 of the German Civil Code, BGB). What applies to your order is shown before purchase on the product page and in the cart. In case of defects we reproduce without question in both cases, see also Right of withdrawal.
What if I do not like my shirt?+
Then you get your money back. Tell us within 14 days of delivery, send the shirt back, and we refund the full purchase price. This is a voluntary promise on top of your statutory rights; you pay the return postage. All the conditions are in the Love-it guarantee.
We are ordering as a company or a club, is that possible?+
Yes. One design for the whole team, everyone gets their size, and there is no minimum order. From a few shirts on, the checkout deducts a volume discount. The steps, the current discount tiers and an inquiry form are on the page for Companies & clubs.
Do I need an account?+
No. Designing, choosing and ordering works completely without signing up. But if you register, you can always find your designs again and reorder them later.
Which sizes are available?+
XS to 5XL, depending on the product. Surcharges for large sizes are listed on the respective product page, along with the exact measurements.
Which countries do you ship to?+
We ship to Germany, Austria, Switzerland, the USA, the United Kingdom, France, Italy, Spain, the Netherlands, Belgium, Canada, Australia, Luxembourg, Ireland, Portugal, Denmark, Sweden, Finland, Poland, the Czech Republic, Norway and Japan. Free shipping to DE & AT · CH €4.29 · US €4.69 · GB €4.39 · EU €4.49 · CA €7.99 · AU €6.79 · NO €9.29 · JP €4.49.
How secure are payments?+
We use Stripe for all payments, SSL-encrypted, PCI-certified. Credit card (Visa, Mastercard), Amazon Pay, Klarna, Apple Pay, Google Pay and SEPA are supported. We do not store any payment data.
What happens to my designs?+
Every AI-generated design is created from your description and designed for you instead of being picked from a catalog. Printing only starts once an order is placed.

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